Sales / Operations Assistant
Why this role matters
Join EmbedPeople as a full-time team member, embedded with our client in the Netherlands.
This is not a management role - it's a hands-on, operational coordination position where your reliability, communication skills and structured thinking make a real difference every day.
What you will do
- • Serving as the first point of contact for (potential) customers via WhatsApp, phone and email
- • Qualifying and following up on all incoming leads in a structured and thorough way
- • Managing and scheduling appointments for our field sales team — hitting weekly targets consistently
- • Handling customer service queries, quote and installation status updates, and after-sales follow-up
- • Contributing to automated customer communication workflows (72h / 48h / 24h pre-appointment emails)
- • Proactively flagging any shortfalls in leads or appointments to management
What we are looking for
- • Fluent in Dutch — written and spoken (essential)
- • Strong organisational and planning skills
- • Professional, proactive communicator
- • Customer service experience is a strong advantage
- • Comfortable working independently in a remote environment
- • Affinity with renewable energy or sustainable tech is a bonus
- If you do not match every point on this list but think you are a strong fit, apply anyway. We read every application.
If you do not match every point on this list but think you are a strong fit, apply anyway. We read every application.
What you get
- -A long-term placement with one trusted Dutch client, not rotating projects
- -Working hours aligned to Dutch business hours
- -Competitive ZAR salary based on experience
- -Paid leave and standard South African employment benefits through EmbedPeople
- -Direct line into a Dutch product team building something that matters
- -Room to take ownership and shape how support runs
The hiring process
Send your CV and a short motivation through the application form on this page. Questions first? Use the same form and we'll get back to you.
Apply for this role
Tell us a little about yourself. The hiring team usually replies within three working days.
EmbedPeople places South African professionals fulltime into European teams. We are not a recruiter and not an agency. You join one client, integrate fully, and stay long term. Read more at embedpeople.com.
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